Terms and Conditions

Welcome to The Thokku Story. By accessing our website and purchasing from us, you agree to these Terms & Conditions.

1. About Us

This website is operated by The Thokku Story, engaged in the preparation and sale of traditional food products.

2. Eligibility

Users must be 18 years or older or access under parental supervision.

3. Products

Product images and descriptions are indicative. Variations may occur due to natural ingredients.

4. Pricing & Payments

All prices are in INR. Payments are processed via secure third-party gateways.

5. Orders & Cancellation

Orders once confirmed cannot be cancelled. We reserve the right to refuse any order.

6. Shipping

Delivery timelines are estimates. Delays due to courier partners are beyond our control.

7. Returns & Refunds

Returns are not accepted. Refunds only for damaged or incorrect products with proof.

8. Intellectual Property

All content belongs to The Thokku Story.

9. Governing Law

Governed by Indian law. Jurisdiction subject to local courts.